It’s been a while since I’ve been drawn to the conclusion that things rarely go wrong because people don’t know what they are doing. Most often, bad management exists because someone is making some sort of profit with it.
It might be an economical gain, but it can also be the bloating of the ego, or simply the maintenance of a job. In this specific case I’m referring to, it’s a mix of these three reasons. I have someone in charge that doesn’t know squat about the process, and is not interested in finding out how things are done, or what difficulties people go thru to keep the company afloat. Basically, all that matters is that people look busy, even if you are only grinding coffee (coffee is far from being our business).
Also, that person presents the worst ability I’ve ever seen in dealing with people, much less with subordinates. So, eventually, the person in charge found out that being this kind of boss as let her out of the team. People scatter whenever she is spotted in the vicinities, avoid talking to her, and lie as much as possible to keep from getting into futile discussions over the most stupid reasons.
Both the “qualities” mentioned above have led to a state of confusion, which originates stress. Time for the shouting to begin. Emotional derange takes over, and the day is ruined for at least two persons (no one sane fights alone), even if it happens at 09.00 am, the start of the work journey.
As a consequence, we achieve poor results. People long for the end of the day so they can escape from the claws of this place and it’s appointed executioner. Injustices are frequent, no matter how good you are, or whatever effort you make for the company, you are still worth less than in day one.
Quality, of course, fails. Any new procedure or tool destined to bring any light into the process is doomed to failure as well. As long as confusion reigns, there is an illusion of control and power. No one else can understand how things work because there is at least one person injecting as much noise as possible, and latter filtering the information the way she finds that serves her best interests.
It’s not a surprise that good elements either throw the towel and surrender to keep their jobs, or leave at some point. We now have a nice selection of crap, with some stubborn elements that refuse to give in, or give up. And this is how lucky this boss is, these stubborn few keep things going with some logic. We might say they are the ABS and traction control that compensate for this crazy driver’s bad skills and lunacy.
We could all have a smooth ride, but looking back all we see are skidmarks, and the tires are getting worn out.
After passing by some companies that had dialoging bosses instead of screaming berserkers, it’s a low point in my professional path. My kingdom for a good company, with rational and emotionally intelligent people. I’m sick and tired of stupidity. And I’m getting tired of being sick and tired.
